If you are actively searching for jobs online, you are sure to send off some resumes or fill out some online job applications. If you have a well-written resume and if you apply for jobs that you are qualified for, you stand a good chance of getting a call to schedule a job interview. While most of your attention is likely focused on the actual interview, be sure to take some time to consider those phone calls that will likely be coming soon.
When answering a phone call for an interview call, here are some important points to keep in mind.
It is a bad idea to screen your phone calls. Why? For most of us, screening our phone calls means letting our voicemail pickup the call when we see a number that we don't recognize. Companies are looking to schedule an interview with you right now; they aren't interested in playing a game of phone tag. Moreover, if you have an answering machine, it can create the bad impression that you are screening your phone calls when you finally pickup after they start to leave a message.
Always answer your phone with a simple "hello" or "hi." Granted, this is how most of us answer a phone call, especially when we see a phone number on caller id that we aren't familiar with. However, you might be surprised how many people do the not-as-popular-as-it-seems "how you doing?" or "whatzz up?" If you are actively looking for a job, it is best to start answering all phone calls professionally and properly.
Do pick an interview time if you are given the option to do so. What you want to avoid saying is "whatever works for you, works for me." Let's say you are given the option to come in for an interview on Tuesday, pick a set time. This shows you aren't willing to do whatever the boss wants just to create a good impression. It also shows that you are determined and able to make decisions (no matter how small) yourself.
Be sure to verify the date, time, and location of your job interview before ending the phone call. This should be done for a number of reasons. First, you want to make sure you have the accurate information. Finally, some job interviews will take place at different branches or locations than where you applied at. If you don't want to sound like you weren't listening, state something like "I look forward to meeting you at the bank on West Street on 1pm on Tuesday." You will be corrected if you have the wrong information.
Finally, it is important to end the phone call with the standard "thank you, have a nice day." Nowadays, a lot of us simply hang-up when we are done talking with friends or family. Be sure to not do this. You don't want to seem ungrateful or like you are in too much of a rush. While saying "thank you" seems like common sense, it is a simple step that goes a long way in creating a good and professional impression.